1. WHAT INFORMATION WE COLLECT
1.1 «Personal data» — any information relating directly or indirectly to a defined or definable individual (personal data subject). «Processing of personal data» — any action (operation) or set of actions (operations) with personal data, performed with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction. «Cross-border transfer of personal data» — transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity.
1.2 We collect information about you when you use the Website and/or contact us via email, phone, mail, social networks and messengers, from third party services and information providers or in any other way. Data collection can be done automatically based on available information. Most often, this information is collected in the process of filling out and submitting online forms (for example, feedback forms), subscribing to marketing materials or newsletters, as well as when you provide the necessary information when interacting with you as a current or potential client/supplier or as a contact person for such a client/supplier.
1.3 This information may include your Last Name First Name Patronymic, phone number, email address, accounts on social networks and messengers, including the specified personal data in those profiles, as well as information about products or services that you have asked us to provide or render. For customers, we also process relevant payment data, such as VAT payer number, as well as order/delivery history.
1.5 We may collect additional information throughout the duration of the business relationship. We may process the personal data you provide that was not specifically requested. Your personal data will not be stored longer than required for the purposes of personal data processing, or as otherwise established by Russian law. Processed personal data shall be destroyed upon achievement of processing purposes or in case of loss of the need for such processing, unless otherwise provided by Russian law.
1.6 We may receive inaccurate information about your contacts, including taking the contacts of your relatives and loved ones and all those who used your device to access the Internet. In this case, you need to contact us immediately to correct your personal and contact information stored with us.
2. HOW WE USE INFORMATION
2.1 We use the information collected through our Website to provide the services you have requested, such as sending you marketing materials, newsletters, or responding to requests in feedback forms. We also use personal data to send marketing materials and newsletters in cases where information is provided to us in marketing campaign materials, at exhibitions or otherwise requested by you in connection with these services.
2.2 We use customer or website visitor information, as well as information about you as a contact person to provide services. We will periodically use such information, including for potential customers, to offer other products or services, send out questionnaires to determine customer satisfaction levels or establish new business relationships with you.
2.3 We may transfer information to affiliated parties for internal administrative purposes. Such transfer occurs, for example, when it is necessary for the production or delivery of ordered products and services, when a group of companies carries out marketing activities on behalf of other companies and when support is needed.
2.4 We also provide information to third parties when necessary to provide certain services. All information received can be transferred to our information partners for statistical, analytical, further identification purposes based on your personal data. This most often happens when a third party agency carries out marketing activities or conducts a survey to determine the level of customer satisfaction on behalf of the company as part of the provision of necessary IT services, such as data hosting, or when a product is delivered by a third party shipping company.
3. LEGAL BASIS FOR USE OF INFORMATION
3.2 In certain cases, we may also send marketing materials/questionnaires to determine customer satisfaction levels or contact you. We may transfer data to third parties for further study and give permission to use this data.
3.3 We process personal data about you if you visit our site or if you are a customer or supplier, when it is necessary to perform the contract concluded between you and us.
3.4 Processing payment information, such as account number and purchase/supply history, is required to fulfill legal obligations related to tax law, accounting law, etc.
4.1 We have implemented appropriate organizational and technical security measures to protect your personal data. We store personal data on servers located in securely guarded premises, and our security measures are regularly evaluated. Your personal data is also protected by anti-virus software and access protection systems.
4.2 Only employees who need your data to perform their job duties have access to your personal data, and we require all security measures from our partners. In accordance with Russian law, we take necessary legal, organizational and technical measures to ensure the security and confidentiality of personal data in accordance with the requirements of international treaties, the legislation of the Russian Federation and regulatory legal acts in the field of personal data processing and protection.
4.3 Unfortunately, transmitting information over the Internet is not entirely secure. We make every effort to protect the data received from you, but cannot guarantee its security during transmission over the Internet, for example via this Website. Therefore, you always transmit data at your own risk. In addition, our Site contains a warning about transitioning to a website that is not under our control or subject to the Policy.
5. REVIEWING THE POLICY
6. YOUR RIGHTS
6.1 We will not store information in our systems longer than necessary to meet our requirements for storing such data.
6.2 You have the right to request a copy of the personal data held about you or object to the processing of such data. Since your computer or phone may have been used by third parties and in case we received not your personal data, you must immediately notify us of this.
6.3 If you have any questions about privacy or want to exercise any of the rights mentioned above, please email us at the email address or other contacts listed on the site.
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